Telephone banking
Wherever you are - home or abroad - you can use telephone banking any time, day or night.
Available 24 hours a day - use it whenever you need
- the service is free to use - you simply pay the cost of a call
- you can choose our quick and easy automated service or talk directly to a Customer Service Officer
- available for current and savings account holders only
- get real-time balances and up-to-the-minute statements
- make instant transfers, pay bills and make payments
- manage standing orders
- order cheque books, paying-in books and statements
- order foreign currency
- get information on our wide range of financial services
- Automatically receive online banking, our internet banking service.
Telephone banking is available to NatWest personal customers aged 16 or over with a current or savings account. If you're a business customer, you can apply for our Businessline telephone banking service.
