Not logged in for a while?

A quick reminder

Here's what you need to login to online banking:

I've forgotten my PIN or Password

• Your Customer Number.. A 10-digit number, which includes your date of birth.
• Your PIN. This is the four-digit number you chose when you registered for online banking. It's a separate number from the PIN that you use to get money out of cash machines or when making debit card payments.
• Your Password. This is the Password you chose when you registered for online banking. It has between six and twenty characters, and contains both letters and numbers.

Lost or forgotten your details?

If you haven't used the service in a while, but have lost or forgotten your security details, don't worry - just re-register for online banking and, for most customers, you will be able to access your account immediately.